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How do I make a return?Updated a year ago

To be eligible for a return, your item should still be within 60 days from the time you received your order. It must be in the same condition that you received it (We know it's already used but it should be in working condition). All items must also be inside the original case and you should not write anything on the case or box. 

We don't provide return labels. The shipping cost for the return is at the expense of the client as per our policy. No restocking fee and incomplete returns will not get a full refund.

Please contact our customer service for return details. Email: [email protected], Chat: Novaalab.com


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