Refunds on ReturnsUpdated a year ago
Once you sent the package back to us in our warehouse in Salt Lake City, please send us an email with a photo of the tracking details so we can check it from time to time. Once received, our fulfillment team will validate the return within a week at the reception, and we will then proceed to the full refund afterward.
Please allow 3-5 banking days for the refund to reflect in your account. Reimbursement of funds will be allocated back to the original form of payment used for the purchase.
If your refund has not been processed, kindly contact our customer service support. Your return might not be validated by the fulfillment team.
Please allow 3-5 banking days for the refund to reflect in your account. Reimbursement of funds will be allocated back to the original form of payment used for the purchase.
If your refund has not been processed, kindly contact our customer service support. Your return might not be validated by the fulfillment team.