Novaalab logo
Novaalab logo

All articles

Missing PartsUpdated a year ago

Thanks for contacting us and really sorry to hear that. It shouldn't have happened at all - especially as it's such a bad thing to have an incomplete/wrong product on arrival. Would you mind doing us a favor of taking a photo of what's included in the package? That way we can send it through to our fulfillment team to ensure that this does not happen again and double-check all quality standards. Also, kindly reply with your shipping address. Thank you!



Was this article helpful?
Yes
No